Carpet & Upholstery Cleaning and Property Services in Torquay.
Call Us: 01803 322014
Mobile: 07968 580728

FAQ’s

What is eco-carpet cleaning?

Eco carpet cleaning is an environmentally safe method for cleaning carpets, upholstery, curtains and mattresses. The cleaning products that are applied are 100% natural, plant-based, non-toxic, and biodegradable. They do not contain harmful ingredients, and are as effective as normal detergents and solvents.

How long will the carpet take to dry?

The amount of time required for the carpet to be dried depends on a number of factors, such as the humidity of the house, the exposure to sunlight, the temperature of the home and so forth. Obviously, the less traffic on the carpet will hasten the drying process. In most cases the carpet will be dry in 2 to 6 hours.

Do you move furniture?

We do move furniture within reason. Some larger items that sit flush to the floor are often better left due to drying the carpet underneath.

How often should a carpet be cleaned?

All major carpet manufacturers recommend that carpets be cleaned at regular times in order to preserve their hygienic quality and appearance. Clearly the frequency of cleaning depends on the number of factors, such as whether shoes are worn or not on the carpets, whether there are pets or not, and the number of residents who inhabit the house or populate the office space, among other factors.

Why should I clean my carpets?

Invisible to the eye dirty carpets are populated by microscopic organisms, such as dust mites, which causes allergies, disease producing bacteria, foul and unpleasant odours and contaminants which are not conducive to good health. If optimum health is your concern then clean environment in which you live and work should be your top priority.

What stains can be removed by carpet cleaning?

There is such a great variety of stains that can damage your carpet, such as wine stains, food, mud, grease, ink, or animal stains that is difficult to give generalisations of how effective our efforts would be to remove stains thoroughly. We will not give up until we are assured that we have made our best effort to clean your carpet thoroughly and leave it stain-free. With over 20 years experience we have the knowledge to deal with most spills and stains.

Are you insured?

Yes. We carry a full Public Liability Cover.

What happens if I am not entirely satisfied with the service?

If you are not entirely satisfied with results, please inform us within 24 hours and we will re-do it for free.

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